> For the complete documentation index, see [llms.txt](https://info.whitepoppypreservation.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://info.whitepoppypreservation.com/white-poppy-preservation-info-and-faq-guide/info-and-faq-guide.md).

# Info and FAQ guide

Welcome to our info and FAQ guide! We have compiled our most frequently asked questions into this guidebook to bring you peace of mind while you ship your precious blooms to us! 

You can find answers to all sorts of questions you may have here! How to ship, what our process looks like, how to keep your flowers fresh, what to expect, etc.! (if you're on a phone, all our FAQ's can be found in the top left corner under the three lines).

Here are the most important guides we ask you read and follow carefully and thoroughly to ensure our process goes as smooth as possible for your flowers.

*SHIPPING YOUR FLOWERS TO US:* 

{% content-ref url="/pages/mwKVvDdjXrVf0iEcoEqc" %}
[How do I package and ship my flowers to you?](/shipping-to-us/how-do-i-package-and-ship-my-flowers-to-you.md)
{% endcontent-ref %}

Please ship your box to: **White Poppy Preservation 231 N UNIVERSITY AVE, PROVO UT 84601**

*HOW OUR PROCESS WORKS:*

{% content-ref url="/pages/P9IyQx2W2cTJnvij2dKv" %}
[How does the process work?](/the-preservation-process/how-does-the-process-work.md)
{% endcontent-ref %}

*KEEPING YOUR FLOWERS FRESH:*

{% content-ref url="/pages/sZQQJszSKAtd9I83in0d" %}
[How do I keep my flowers as fresh as possible?](/after-your-wedding-or-keeping-your-flowers-fresh/how-do-i-keep-my-flowers-as-fresh-as-possible.md)
{% endcontent-ref %}

*RESIN INFO & FAQ:*

{% content-ref url="/pages/hhXI6GOrtHYiLk395rfT" %}
[RESIN](/resin/who-is-our-external-resin-vendor.md)
{% endcontent-ref %}

*TIMELINE OF OUR PROCESS:*

{% content-ref url="/pages/B5a4nHi1sr8gGs1sT2LO" %}
[Why does your process seem to take so long?](/the-preservation-process/why-does-your-process-seem-to-take-so-long.md)
{% endcontent-ref %}

*WHAT TO EXPECT WITH THE COLOR OF MY FLOWERS:*

{% content-ref url="/pages/eRqUmSJJjAm9TGYbX8If" %}
[I’m worried about my flowers’ colors fading over time - what can I do?](/the-preservation-process/im-worried-about-my-flowers-colors-fading-over-time-what-can-i-do.md)
{% endcontent-ref %}