Repurchasing / Replicating Your Flowers
All the details of the extra cost + how we do it 💐
Why Would I Need to Repurchase / Replicate My Bouquet?
Overview
While we usually make our pressed frames with your original flowers that you send to us, there are cases in which this is not possible.
Because of this, we offer the ability to repurchase / replicate your bouquet so you can still get a beautiful reminder of your important day.
Most Common Situations for a Repurchase
There are usually 5 cases in which customers choose to repurchase:
You previously had your event and would like us to replicate your original bouquet / arrangement (it's a great anniversary gift!)
It's been more than 48 hours since your event and you haven't shipped the flowers to us (see below for more info)
You shipped your bouquet to us and want to replace a flower or two that didn't quite make it (fragile flowers, such as anemones and peonies often have a hard time traveling)
You shipped the flowers to us but they arrive dead or partially (usually because you didn't overnight the bouquet to us, or because flowers have a hard time traveling, especially in the summer)
You aren't super sentimental and would rather pay the cost of repurchasing than the cost of shipping (which can sometimes be cheaper depending on where you live)
How Does Repurchasing Work?
Overview
Repurchasing allows us to purchase flowers from our wholesaler & press them freshly in the shop!
We have several talented florists on our team (our sister company specializes in wedding florals) who can identify the specific floral varieties from your arrangement so we can make sure to match your original flowers as closely as possible!
Steps to Repurchase
There are 3 simple steps to order a repurchase and connect it to your original order!
Order your desired product (i.e. a pressed frame, shadow box, etc.) on our website.
Order your desired repurchase amount here (See Repurchasing Options for more info). Make sure to note your order number, which will be important in the next step.
Fill out this form to link your original purchase to your repurchase. This will make sure we can keep your orders connected! (Note -- if you received an email from us after sending in your bouquet, use the link in the email. It will already be connected to your order and will save you the hassle of finding your original order!)
Repurchasing Options
1-3 Flowers
$10
N/A
4-6 Flowers
$25
8x10 Frame
10-12 Flowers
$50
11x14 Frame
15-18 Flowers
$75
N/A
20-24 Flowers
$100
16x20 Frame
All of these can be purchased on our website!
How Long Does Repurchasing Take?
Once deciding to go through with our repurchasing option, it is important to let us know as soon as possible!
After completing the payment for your repurchase, our Repurchasing Specialists will make a list of the flowers needed from your arrangement & place an order with our wholesaler. The time it takes for us to receive your blooms after placing the order is around 4-8 weeks.
From there, we will get started on pressing the repurchased flowers alongside the rest of your bouquet, which will take can take an additional 2 weeks.
In total, repurchases can add an extra 8-10 weeks on to our typical 14-16 week timeframe. So, paying for the repurchase & letting us know right away will help minimize any extra wait time!
Dead Flower Policy
To ensure we can preserve your flowers in their best condition, we have a specific policy for orders that remain inactive after we receive your blooms. Please review the following terms carefully:
Grace Period After Receiving Flowers
Once we receive your flowers, you’ll have a grace period of 5 business days to select a repurchase or recreation option (if applicable). During this time, we will store your flowers safely and monitor their condition.
No Response Timeline
If we do not receive a reply or design choice from you within the initial grace period, we will begin a 5-week countdown. After this window, if no communication or payment is received, your flowers may no longer be viable for preservation and your order may be canceled.
Reminder Schedule
To keep you in the loop, we will send reminders throughout this period:
Week 2: First Reminder Email
Week 4: Second Reminder Email
Week 5: Final 1-Week Warning Email
End of Week 6: Cancellation Notification
If no action is taken after these reminders, your order will be canceled and your flowers discarded. This policy ensures we can maintain quality preservation and clear communication while managing bloom viability. We appreciate your understanding!
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